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The Charlotte Observer: At your service

Delivery Assistance

Customer Service Center hours of operation:
Monday-Friday 6 a.m. - 5 p.m.
Saturday 7 a.m. - Noon
Sunday 7 a.m. - 1 p.m.

InteractiveVoiceResponse automated system available 24 hours
The call center operates 7 days a week, 365 days a year.

Delivery deadlines:
Monday -Friday 6 a.m.
Saturday-Sunday 7 a.m.

Redelivery deadlines (available in Mecklenburg and surrounding counties):
Monday-Saturday until 10 a.m.
Sunday until noon

Subscriptions
To subscribe, call 800-532-5350.
Click here to subscribe by credit card.

Advertising

To place a classified ad, call 704-377-5555 or 800-532-5348. You can also place an ad online.

To advertise your retail business or service call 704-358-5400 or e-mail advertise@charlotteobserver.com.

To target your advertising message via Direct Mail, Inserts, Observer Notes and more call (704) 358-5305 or dhaimer@charlotteobserver.com.